ATM Assistance
Reasons: Financial institution (fi) may limit the amount available for withdraw. ATM is having communication problems. ATM may have malfunctioned during transaction request.
Answer: Contact your financial institution. Call the number on the back of the ATM card used during the transaction. Your financial institution has access to your account and can verify if funds have been debited from your account.
Reasons: ATM is having communication problems. ATM may have malfunctioned during transaction request.
Answer: Contact your financial institution. Call the number on the back of the ATM card used during the transaction. Your financial institution has access to your account and can verify if funds have been debited from your account.
Reasons: ATM is out of receipt paper or the paper may have jammed inside the ATM.
Answer: If you require a receipt, click on the link below and submit a claim form. One of our support team members will retrieve the information and deliver it to you by email or text message.